Terms of Use of NUMAI Self-Service System

  1. General Provisions
    1. The website numai.ee has an operational self-service system www.minu.numai.ee (hereinafter referred to as the Self-Service System) intended for NUMAI (hereinafter referred to as the Company) customers (hereinafter referred to as the User), who, upon registering and logging in to the Self-Service System, may submit applications, sign consents, provide confirmations regarding the processing of personal data, conclude contracts, review concluded contracts, make payments, review notifications and perform other actions specified in the Self-Service System.
    2. The Self-Service System is operated by: UAB Mano numai, legal entity code: 304488856, registered office address: Aukštaičių St. 7, Vilnius.
    3. The Terms of Use of the NUMAI Self-Service System (hereinafter referred to as the Terms) set out the procedure for the use thereof and the conditions that must be observed by each duly registered User of the Self-Service System.
    4. These Terms shall apply to the extent that they do not contradict the agreements concluded between the User and the Company.
  2. User Account Registration Procedure and Terms of Use
    1. The customer wishing to use the Self-Service System must submit the registration data in the Self-Service System section of the website numai.ee and carefully read the Terms, Privacy Policy and confirm that the customer has read and understood them.
    2. Upon proper submission of the registration data, a registration confirmation link shall be sent to the specified e-mail address, after which the person’s registration in the Self-Service System shall be confirmed and the account created by him/her shall be activated. By activating the registration link, the person hereby confirms that:
    3. he/she has carefully and carefully read these Terms and the Privacy Policy, understands them and voluntarily agrees with them and undertakes to use the Self-Service System in accordance with the procedure and conditions set forth in the Terms and the Privacy Policy;
    4. the data provided is correct, accurate and complete. Any losses resulting from the submission of incorrect data shall be borne by the User;
    5. If the data specified during the User’s registration changes, the User undertakes to immediately, but not later than within 2 (two) business days, inform the Company thereof, changing (supplementing) his/her profile data in the Self-Service System.
    6. To log in to the Self-Service System, the User must use the e-mail address provided during registration and the unique password chosen by the User during the process of registration. It is recommended to create a complex, unpredictable password (the password must consist of at least 8 characters, including uppercase and lowercase letters, numbers and, in the process of password creation, the User should avoid using easily predictable words or numbers) and change it at least every 3 (three) months. The Company reserves the right to set password requirements as mandatory for security or other reasons.
    7. The User shall have the right to change the login password of the Self-Service System at any time in the Self-Service section “Settings”.
    8. The User shall be strictly prohibited from impersonating other persons by providing another person’s name, surname and/or other data, performing other actions that could harm the operation of the Self-Service System, the Company, other persons, their property or legitimate interests, including but not limited to illegal transactions or fraud.
    9. The User undertakes to use only secure electronic communication and data transmission means and devices and to ensure the confidentiality of the submitted data and must make every effort to protect the login data of the Self-Service System (including the password) from third parties and not to disclose it to third parties in any direct or indirect way and to ensure that no third parties may access its data using the Self-Service System or for other purposes.
    10. If the User has lost the login data to the Self-Service System or suspects that his/her Self-Service System account is being used by third parties, he/she must immediately inform the Company thereof by e-mail at [email protected].
    11. The User shall be liable for any actions of third parties if they have been performed using the User’s data, and all duties and responsibilities arising from or related to such actions of third parties shall be borne by the User in full.
    12. The User account may be deleted if:
    13. the User submits a request to the Company to delete the account;
    14. the User has no valid contracts and more than 12 (twelve) months have passed since the User’s last login;
    15. the User has violated the Terms or applicable law as set forth in Clause 2.6 of the Terms.
    16. Upon deletion of the User’s account, the data that the Company is required to retain under applicable law shall continue to be processed in the Company’s internal systems.
  3. Company Rights, Duties and Liability
    1. The Company shall have the right to change and make additions to the functionality of the Self-Service System at any time.
    2. If the User violates the Terms of Use of the Self-Service System specified in Clause 2.6 of the Terms, the Company shall have the right to prohibit the User from using the Self-Service System and/or the services provided by the Company immediately and without prior notice. In case of reasonable suspicion that the User has caused or may have caused damage to the Company, third parties and/or public interest by such actions, the Company shall have the right to transfer all available data about such User to the authorised state institutions.
    3. The Company undertakes to ensure appropriate technical and organisational measures and to make reasonable efforts in order to ensure the smooth operation of the Self-Service System. However, due to the fact that the operation of the Self-Service System may be affected by factors beyond the Company’s control (e.g. internet connection disruptions, cyber attacks, etc.), the Company shall not be liable for damages and consequences arising from the said malfunctions.
    4. Cases when the Company temporarily, but for not longer than 24 (twenty-four) hours, has to limit the connection to the Self-Service System due to Self-Service System repairs, upgrades and other similar cases and informs the Users thereof, shall not be considered as malfunctions of the Self-Service System.
  4. Completion and Submission of the Application
    1. In order to receive the Rent to Buy service, the User must fill in the application in the Self-Service System (hereinafter referred to as the Application). If an additional participant of the service will also use the Rent to Buy service, the data of this person must also be provided in the Self-Service System.
    2. The User, having filled in the Application and read the confirmations, must sign the Application in the Self-Service System.
    3. After evaluating the Application, the Company shall provide the User with a notice of acceptance or rejection of the Application.
  5. Signing of Documents
    1. Signing of documents (Applications, agreements, etc.) shall be performed by the Company using means issued by third parties (SMART-ID, mobile signature, etc.). The document shall be considered to be signed when it is signed by both participants (User and additional service participant (if any)). Only one person may sign a document at a time.
  6. Settlement for Provided Services
    1. The Self-Service System shall issue invoices to the User for the services provided by the Company. The Company uses third parties in order to execute payments, who are responsible for the proper provision of the payment initiation service.
    2. The User may choose periodic or one-time payments for the services provided by the Company. If the User chooses periodic payments, the User’s card shall be charged for the provided services every month.
    3. Information on invoices issued and payments made shall be provided in the Self-Service System.
  7. Processing of Personal Data
    1. In order to provide services to the User, the Company shall process the personal data provided by the User in the Self-Service System in order to assess the possibilities of concluding a contract with the User, for the purposes of concluding and executing the contracts, for the purpose of responding to requests or complaints submitted by the User, for the purpose of sending and receiving notifications, as well as for direct marketing purposes (with the User’s consent).
    2. You can find more information about the processing of personal data in the Privacy Policy published on numai.ee, which is considered an integral part of these Terms, and if you have additional questions about the personal data processed by the Company, you can send an e-mail to [email protected].
  8. Intellectual Property and Its Protection
    1. All copyrights to this Self-Service System hereby belong to the Company and shall be protected by law. Violation of such rights shall give rise to liability in accordance with the procedure established by legal acts.
    2. It shall be prohibited to reproduce, copy, publish or otherwise use the information contained in this Self-Service System or any part thereof without the consent of the Company, except as provided by law.
  9. Submission of Notifications
    1. The Company shall provide the User with notifications (e.g. reminders about signing documents, about changes in the Terms and Conditions of the Rent to Buy service, etc.) in the “Notifications” section of the Self-Service System. The User shall be informed about the submission of a new notification by the provided e-mail address.
  10. Submission of Requests, Complaints and Other Inquiries
    1. The User may submit a request, complaint or inquiry to the Company concerning the Self-Service System:
    2. In the “Notifications” section of the Self-Service System account.
    3. By writing an e-mail: [―];
    4. By calling the Manager assigned by the Company, whose contacts shall be listed in the User’s account.
  11. Final Provisions
    1. The law of the Republic of Lithuania shall apply to the enforcement and interpretation of the Terms.
    2. All disputes related to these Terms shall be settled through negotiations. If no agreement is reached, they shall be resolved in accordance with the laws of the Republic of Lithuania.
    3. If any provision of the Terms becomes or is declared invalid, the remaining provisions of the Terms shall remain in full force and effect.
    4. The Company shall have the right to unilaterally amend these Terms. Amendments to the Terms shall enter into force upon their publication in the Self-Service System. If the User continues to use the Self-Service System after the amendments to the Terms, it shall be considered that he/she agrees to all amendments to the Terms.